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BUSINESS IT Technician

At Simple Tech we pride ourselves in excellent customer service and support. We are looking to hire someone who is on point and can cater to the needs of our business clients. We are looking for a tech that can think on his/her feet and can provide exceptional customer service while fixing customer issues. This is a fast pace environment with great growth potential.

Daily Tasks Include:

  • Supporting customers over the phone
  • Going on site to troubleshoot customer issues
  • Logging into Windows Server environments for password resets and Group Policy updates
  • Troubleshooting hardware problems
  • Troubleshooting network issues
  • Installing network drops and in ceiling Wireless Access Points
  • Virus Cleanings
  • Documenting all work in our ticketing system, then submitting for billing
  • Placing follow up calls to customers to ensure they are happy with the service they received

Min Requirements:

  • Must be A+ Certified within the last 3 years
  • Must be Network+ Certified within the last 3 years
  • Must have good people skills
  • Must have a solid understanding of business IT
  • Must be able to independently troubleshoot network issues
  • Must have an in depth understanding on how IP printing and Windows Printing Shares work
  • Must be familiar with Windows Server environments and network infrastructure
  • Must be professional and have experience working in a professional office setting
  • Must have a solid understanding of server client relationships

Other requirements:

  • Valid drivers license
  • Reliable transportation
  • This job is for local work only – remote work is not an option.

Benefits:

  • Flexible Time Off
  • Retirement Package
  • Supplemental Healthcare
  • Major Medical

Junior Web Developer

Our team is rapidly growing and we are in need of a Junior Web Developer to help with overflow projects. Must be familiar with WordPress. This position will start part time at 15 – 20 hours a week and will develop into a full time opportunity within one month (if not sooner).

 

Job Responsibilities:

  • Updating content on websites
  • Customizing themes to meet customer design needs
  • Adding additional functionality to WordPress sites by creating new plugins or modifying existing plugins
  • Updating PHP code to query MYSQL databases
  • Documenting all work done in our CRM and submitting it for billing

Min Requirements:

  • Experience with WordPress (2 Year Min)
  • Experience with PHP
  • Experience with MySQL

Other requirements:

  • Valid drivers license
  • Reliable transportation
  • This job is for local work only – remote work is not an option.

Benefits:

  • Flexible Time Off
  • Retirement Package
  • Supplemental Healthcare
  • Major Medical