Our Story

Simple Tech Innovations was founded on November 7th, 2007. The company first started as an IT Consulting firm that provided secured and encrypted VPN networks to medical offices in the area. Since then, we have grown into a business that provides complete IT and computer support throughout Monroe County and the surrounding areas. Additionally, we have branched out to working with residential and business clients, as well as website development, and continuing our medical IT services.

Our Mission…

Our mission is to bring top-of-the-line computer support, and web development, to all of Rochester and its surrounding areas. Finding high quality computer services in our area is difficult. We’ve set out to make these services affordable and available for everyone in our area. In doing so, we hope to help businesses grow by providing services that they might not have been able to afford otherwise.

Who We Are…

We specialize in providing complete IT and web solutions to businesses, medical offices, and residential customers. We are your one-stop shop for networks, computer systems and repairs, business line products, VOIP phone systems, IT support, and website development.

“Andrew, and Simple Tech Innovations, provide superior work that’s thorough and detailed. I have trusted and relied on Andrew and his company for my IT needs and have never been disappointed. Andrew is not only knowledgeable in his career but also enjoys educating his clients in their IT needs. I highly recommend working with Simple Tech for all your personal and business computer needs.”

Matt R.

Waddell and Reed

Meet Our Team

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Andrew Hollister

President & CEO

With over 11  years of experience in the industry, Andrew brings a wide variety of skills to the table. Server deployments, network infrastructure development, software design, and project management are just a few to mention. These skills have been developed in production enterprise I.T. environments. He has spent much of his time since 2007 doing HIPAA law research and training specifically in the area of Medical I.T. security and has logged over 1000 hours in the subject. Andrew has taken the company and helped the company grow 200% each year since 2007.

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Lead IT Technician

Gabe lives in Geneseo but grew up in the Rochester area. Currently pursuing his degree in Computer Systems and Network Technology. He has many tech certifications including Comptia Network + and Security +. He previously worked as an AT&T U-verse Technical Support Agent. There, he was known for his unique ability to explain technical terminology in a way that was easy to understand for the customer. He is especially interested in network security and new emerging technologies. In his free time Gabe loves to cook and roast coffee.

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Finance Manager

Rachel grew up in Farmington and has lived in the Rochester area most of her life, aside from her time in Buffalo pursuing her BFA in painting and a year spent in Florida. Before joining the Simple Tech team, she had the pleasure of working for other great local Rochester companies and enjoys problem-solving, working with people as a part of a tight-knit team, and having an eye for detail. Rachel has a few unique hobbies, one of them being that she raises pigeons and has built a pigeon coop! She also really enjoys spending time outdoors on her bike, drawing, reading, listening to music, and spending time with family and friends.

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Adam, a seasoned web programmer from Rochester, NY, brings over 15 years of experience. With a Bachelor of Technology degree in Application Software Development from Alfred State College, he specializes in creating dynamic and responsive web applications across various industries. Adam is dedicated to crafting robust, user-friendly websites and custom web apps that precisely meet client and user needs. When not immersed in coding, Adam enjoys spending quality time with his family and pursuing his love for disc golf.

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IT Technician

Patrick Hannon is a self-taught IT Support Technician with a passion for technology and problem-solving. Growing up on a farm in Williamson, NY, Patrick developed a strong work ethic and a can-do attitude that he brings to his IT work. Despite not having a formal education in IT, Patrick’s curiosity and drive led him to teach himself the skills he needed to become a successful IT Tech. He has worked for several companies over the years and has built a reputation as a reliable and resourceful tech.

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Customer Service Representative

Ryan lives in Fairport, NY, which is where she grew up. She is married and has 2 playful crazy cats, that she loves dearly. Ryan has 16 years of Customer Service experience, with administrative experience thrown in. Though computers and technology aren’t the primary part of her work history they are part of her personal life. With her husband, she has had a hand in setting up and building gaming PCs for themselves, and together they have built many computers for friends and family over the years. More recently she completed the Google IT Support Specialist Profesional Certificate through Coursera and has moved on to learning Python and Linux. Life out of work she is big into video games, drawing, and music, with the occasional family game day thrown in, where she plays board games, card games, and any other games the family decides look interesting.

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Cyber Risk Analyst

Tyler has lived all over the East Coast but was born in Rome, NY. He is attending Utica University for a Bachelor’s degree in Cyber Security while specializing in cyber operations and a minor in computer science. He has been independently learning these skills since the age of 15. He enjoys participating in boxing as well as snowmobiling. He does all of this while being an active member of the fraternity Alpha Chi Rho.

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IT Technician

Shawn was born and raised in Walton, NY a small town outside of Binghamton. He moved to Rochester when he started at Monroe Community College where he earned his first Associate degree in Precision Tooling and Machining. This is also where he met his wife. After a few years as a CNC Machinist, he was looking for a change in career. This is when he made the decision to return to school to pursue an Associate in Computer Information Technology. Shawn now lives in Fairport with his wife and 2 cats. He enjoys video games like Satisfactory, World of Warcraft, and various survival games. He also enjoys playing tabletop games with friends and family as well as hobby RC cars.

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Onboarding Specialist

Savannah is a Rochester resident, originally from Corning, who moved to the area for college and loved it enough to stay. She spent a year in Arkansas to support her wife’s academic journey and promptly moved back. After obtaining her Bachelor’s in Exercise Science from SUNY Brockport, she transitioned through various roles in customer service, strength and sports coaching, and technical support. Savannah’s multifaceted experiences and skills, including her patient approach and positive attitude, make her a valuable team player in both professional and personal pursuits. Outside of work, Savannah enjoys fitness, flow arts, sewing, and board games. She also embraces adventure and nature through her love for travel and camping.

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Onboarding Specialist

Born and raised near Pittsburgh, PA, Felecia has spent the past two years calling Le Roy, NY home with her four dogs. She has a love for travel, good food, and music. Family is her anchor, with 12 siblings and an impressive count of 15 nieces and nephews scattered across the country. Professionally, she has navigated the intricate world of social work and the medical industry for over a decade, gaining valuable experience. She recently embarked on an exciting new journey in the field of IT, embracing the challenges and opportunities it presents. Beyond the professional realm, her passion for creativity finds expression in hosting gatherings at home and whether it’s a feast for the taste buds, curating lively game nights, or a cozy gathering for the soul, she thrives on creating memorable experiences for all of those around her.

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IT Technician

Christian, originally from Seattle, WA, led a nomadic lifestyle during his adolescence. It was during these formative years that he discovered his fervor for technology, programming, and creative problem-solving. Driven by this passion, he embarked on a journey to deepen his knowledge by pursuing a degree in Computing Security at RIT. Alongside his academic pursuits, Christian diligently obtained tech certifications, including Security+.

Currently residing in Rochester, NY, Christian balances his love for technology with an active lifestyle. When he’s not immersed in code or cybersecurity, you’ll find him hitting the slopes, staying fit, and engaging in competitive video games.